At Settla, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or team.

By using our website or providing your details, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

- Full name

- Email address

- Phone number

- Any details submitted through enquiry forms or consultations

Automatically Collected Information

When you visit our website, we may collect:

- IP address

- Browser type

- Device information

- Pages visited and time spent on our website

- Cookies and tracking data (for analytics and marketing optimisation)

2. How We Use Your Information

Settla collects your information to provide a personalised, high-quality experience, including:

- Responding to enquiries and booking consultations

- Offering property recommendations tailored to your needs

- Sending relevant updates, insights, or investment opportunities

- Improving website performance and user experience

- Complying with legal and regulatory obligations

We do not sell your information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

- Property partners or advisors involved in your enquiry

- Technology providers helping us operate our website and CRM

- Legal or regulatory bodies if required by law

All partners are required to maintain strict confidentiality and data protection standards.

4. Data Storage & Security

We take reasonable steps to ensure your information is stored securely and protected from:

- Unauthorised access

- Loss or misuse

- Alteration or disclosure

Your data may be stored using secure third-party platforms with encrypted systems.

5. Cookies & Tracking Technologies

Our website uses cookies to:

- Improve loading speed and functionality

- Analyse how visitors use our site

- Deliver relevant content and marketing campaigns

You may disable cookies through your browser settings, but some site features may not function as intended.

6. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request corrections to inaccurate or outdated information

- Request deletion of your information (subject to legal obligations)

- Opt out of marketing communications at any time

To request changes or opt out, please contact us at [email protected] or via our contact form.

7. Third-Party Links

Our website may contain links to external websites. Settla is not responsible for the privacy practices or content of those websites. We recommend reviewing their policies before providing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Settla

Email: [email protected]

Website: www.settla.com.au